Effective Date: April 16, 2008
Prequalification and Service Quotes: In some cases, a visitor may be required to complete a prequalification or inquiry form to order a product or to receive certain information. During the registration process, the visitor is required to give specific information such as name and e-mail address, mailing address, location and phone number. This information is used to pre-qualify and contact the visitor regarding services offered by Keyway Internet Services for which the visitor has expressed interest.
Ordering: When taking orders online, Keyway Internet Services will request certain information from a customer to complete an order. The customer's information will include name, address, telephone number, e-mail address, payment information and other information as may be requested by Keyway Internet Services in the order form. This information is used for billing purposes, fulfillment of orders, ongoing account maintenance and upgrades. The servers on which Keyway Internet Services stores personally identifiable information are kept in a secure location.
Sharing: Keyway Internet Services may partner with other parties to provide specific services, such as billing solutions, which are designed to enhance the functionality of our products and services. When a customer signs up for these services, Keyway Internet Services will only share names or other contact information that is necessary for the third party to provide these services.
Special Cases: It is Keyway Internet Services’s policy not to use or share the personal information about visitors or customers in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses. However, Keyway Internet Services may disclose personal information about visitors or customers, or information regarding your use of the Services or Web sites accessible through our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Acceptable Use Policy or other user policies; to operate the services properly; or to protect Keyway Internet Services and our customers.
Correction/Updating Personal Information: If a customer needs to update or change personal identification information, Keyway Internet Services will help the customer to correct, update or remove personal data provided to Keyway Internet Services. The customer can update or change personally identifiable information using the Contact Update form on our website http://www.keyway.net/update or by contacting our customer service department at 909-933-3650.
Responses to Email Inquiries: When Visitors or Members send email inquiries to Keyway Internet Services, the return email address is used to answer the email inquiry we receive. Keyway Internet Services does not use the return email address for any other purpose and does not share the return email address with any third party.
Questions: Any questions or comments regarding privacy should be sent to firstname.lastname@example.org or mailed to:
Keyway Internet Services supports the California Online Privacy Protection Act